ClearchargePrivacy policy
Last updated 2026-08-08.
What we collect
- Search activity: the procedure, state, and zip code you search are sent to our server to run the query. There is no account to tie them to. A saved zip code for "search near me" is stored only in your browser's local storage — it never reaches our servers.
- No accounts: there is no sign-up, no sign-in, and no paid tier. Every tool on this site is free and anonymous, so there is no email, no password, and no billing information to store — we take no payment from anyone.
- Server logs: may briefly retain IP addresses for abuse prevention.
What we don't do
- We don't sell or share your search activity with anyone for advertising, and we run no advertising on this site.
- We don't ask you to identify yourself. Every tool here — search, the in-network checker, the cost estimator — works without an account, because there are none.
Data retention
We hold no account data, because there are no accounts. Rate history snapshots used for market-rate trend reporting are pruned on a rolling retention schedule and are not tied to any individual user.
How the site is delivered
The site is served through Cloudflare, which sits between your browser and our server to provide encryption, caching, and protection against attacks. This means Cloudflare handles every request to the site and sees the web address you visited and your IP address, in the same way our own web host does. Cloudflare is an infrastructure company — it does not run an advertising network, and we do not permit it to use this traffic for advertising.
Analytics
If enabled, we use cookie-free analytics (Cloudflare Web Analytics) that reports aggregate page-view counts only — it does not use cookies, does not fingerprint devices, and does not track you across sites. There are no advertising or marketing trackers anywhere on this site.
Cloudflare does receive the web addresses you visit here, including what you searched for. We would rather be exact about this than word it carefully enough to mislead.
Two separate things are true. First, Cloudflare delivers this site, so every request passes through them by definition — the address /search?code=90834 is part of the request itself, and there is no version of using a delivery network in which that is hidden from it. Second, the analytics script reports the address of each page view, and we have confirmed by inspecting what it actually transmits that this includes the full address, query parameters and all. Cloudflare states that it does not log query parameters. We cannot verify what happens after the data reaches them, so we describe what is sent rather than what we are told is kept.
Concretely: a code such as 90834 (a psychotherapy session) or 87389 (an HIV test) is visible to Cloudflare together with your IP address, in the same way it is visible to any company that hosts or delivers a website you use. It is not visible to advertisers — we run no advertising, and Cloudflare does not operate an advertising network. Price pages like /price/ga/psychotherapy-45-minutes carry the procedure in the address for the same reason.
An earlier version of this page said analytics did not receive what you searched for. That was written when the site was served directly and used a different analytics provider that allowed the address to be rewritten before reporting. It stopped being true when we moved behind Cloudflare, and we corrected it as soon as we checked rather than leaving a comfortable sentence in place.
If you would rather look up a price without a procedure appearing in any address we transmit, the source files are public: every hospital publishes its own, and each hospital page here links to it. You can read them without going through us at all.
Error monitoring
If enabled, we use Sentry to report unhandled software errors so we can find and fix bugs. When the site fails, Sentry receives the error, the stack trace, and the page path where it happened.
It does not receive what you searched for. Search terms travel in the web address — /search?code=90834 is a psychotherapy session, and that is not something a third party should learn about you in exchange for a bug report. Before anything is sent, we strip the query parameters from the address and remove the referring-page header, so Sentry sees that an error occurred on /search but not which procedure was being looked up. We also leave Sentry's personal-data collection switched off, so cookies, login headers, and your IP address are not attached.
Sentry is a third-party service and processes this data on its own systems under its own terms. If you would rather no error data left our servers at all, that is a reasonable position — the site works identically with error monitoring switched off, and it is off by default.
Third parties we share data with
In full, and only when the relevant feature is in use:
- Cloudflare — delivers the site, and provides aggregate page-view counts if analytics is enabled. Receives the web address and IP address of each request, without query parameters in analytics. No cookies, no cross-site tracking, no advertising use.
- Sentry — software error reports, if error monitoring is enabled, with query parameters stripped as described above.
That is the complete list. We do not send your data anywhere else.
Contact
Questions about this policy or your data can be sent to [email protected]. There is more about who runs this site and how it is paid for on the about page.